Successful SAP S/4HANA Implementation with an Interim PMO

Background

Our client, a global provider of expertise, software solutions, and services across various industries, faced the challenge of migrating its outdated SAP system to the newer version SAP S/4HANA. The company generates revenues of approximately 5 billion euros worldwide and has been using SAP R3 for 20 years. It maintained a complex IT landscape on its own servers and was now planning to transition to the cloud. The ERP system encompassed all business processes, necessitating careful planning and coordination for the migration.

Approach to the Solution

The company had been preparing for the SAP implementation for many years, assembling a large project team and utilizing both in-house resources and external consultants for support. However, they lacked a central authority to drive the project forward and increase its pace – a Project Management Officer (PMO). Robert Walters provided an experienced PMO who had successfully served as a project manager or sub-project manager in similar IT projects. The PMO possessed extensive knowledge in project management methodologies such as PMBOOK, PMI, ICB, and SCRUM, along with experience in SAP rollouts and transition projects.

The PMO took responsibility for coordinating between the internal project team, external consultants, and the systems integrator. He propelled the project forward, engaged stakeholders, and ensured smooth operations. Leveraging his experience, he could assess the challenges of SAP S/4HANA implementation more accurately and make informed decisions. He also coordinated change requests, ensuring thorough review to minimize additional costs.

Why Choose an Interim Manager for SAP S/4HANA Implementation?

The implementation of SAP S/4HANA is a complex and demanding project that requires extensive experience and expertise. Many companies believe they can manage the transition using their in-house resources and implementation partners. However, this endeavor is often underestimated. An experienced interim manager with knowledge in similar projects can save time and costs. Interim professionals excel in coordinating interactions between the internal project team, external consultants, and the systems integrator, ensuring the successful completion of the project.

Outcome:

Thanks to the PMO from Robert Walters, the company successfully completed the SAP S/4HANA implementation. While the project timeline wasn't strictly adhered to, it was completed within a reasonable timeframe. The PMO played a crucial role in guiding the project team to make the right decisions and successfully overcome challenges.

Thomas Krentscher, Manager of Interim Management at Robert Walters in Düsseldorf:

"Interim professionals are a valuable resource for complex projects such as SAP S/4HANA implementation. Their primary objective is the successful completion of the project. They can fully focus on the project without getting involved in side issues and corporate politics, which can be a significant advantage."