Stress in the workplace: an issue in German companies

09.11.2023 - Stress in the workplace is a growing problem that can have a negative impact on employees' health and productivity. In a recent impulse survey conducted by Robert Walters, almost half of the employees surveyed stated that they often or even very often experience stress in their day-to-day work. But who is responsible for tackling this problem, and are organisations doing enough to reduce stress? Bianca Knittel, Managing Consultant at Robert Walters in Frankfurt am Main, reports on her experiences and explains possible measures that companies can take to reduce the stress levels of their employees.

How common is work-related stress?

The impulse survey conducted by Robert Walters shows that 46% of respondents often, or even very often, feel stressed. A further 35% report occasional stress, while only 19% say they are rarely or never exposed to stressful situations. These figures are also confirmed by statistics* on increasing cases of incapacity to work due to burnout. This emphasises the need for companies to take action in this area.

Stressed employees - who is responsible?

Interestingly, 56% of survey participants believe that the main responsibility for dealing with work stress lies with their direct superiors. In contrast, 26% see the responsibility as lying with themselves and 12% believe that top management and the HR department are responsible.

These results suggest that most employees expect their line managers to take action to manage work stress.

Is the employer doing enough?

More than half of the respondents (56%) believe that their employer is not doing enough to reduce stress in the workplace. Only 16% consider their employer to be very proactive in this regard, while 28% believe that at least some efforts are being made.

The survey also shows that in organisations with high levels of stress, the quantity of work often takes precedence over its quality. In contrast, organisations that focus on the quality of work appear to have healthier stress management practices.

Causes and effects of stress in the workplace

Stress in the workplace is multi-faceted and can be triggered by various factors. These include not only long working hours, but also a heavy workload that leaves little room for breaks and relaxation. Tight deadlines increase stress, as do unclear or unrealistic expectations on the part of superiors. Uncertainties about the professional future and social conflicts within the team also contribute to the general level of stress.

The consequences of neglecting this important issue can be far-reaching. Higher staff turnover, rising burnout rates and more absences are among the possible negative consequences. In addition, productivity can suffer from increased stress, as stressed employees are often less focussed and efficient.

This raises the crucial question: what specific measures can companies take to reduce the widespread stress in their workforce?

Suggestions for possible measures to counter stress in the workplace

Our survey reveals that stress in the workplace is a serious problem in Germany. Employers should invest more in preventative measures and actively promote strategies to minimise stress. Even simple measures can have a major impact. From the intensive dialogue with HR managers and executives, Knittel names the following measures:

1.      Realistic deadlines and targets

In order to reduce the pressure on employees, managers should ensure that they formulate realistic deadlines and goals.

2.      Open communication

A transparent and open communication culture can help to recognise stress factors at an early stage and take appropriate measures. In this context, line managers can position themselves as reliable contacts for their employees and actively help to shape a culture of open communication.

3.      Regular feedback meetings

Regular feedback meetings between employees and line managers can help to recognise misunderstandings and stressful situations at an early stage. Such discussions offer the opportunity to review progress and address potential sources of stress so that remedial action can be taken in good time.

4.      Create a feel-good atmosphere

A pleasant and supportive working environment can significantly reduce stress levels. Investing in ergonomic office furniture, creating quiet zones or introducing plants and natural elements into the office can contribute to overall employee satisfaction and therefore a reduction in stress levels.

5.      Mental health programmes

Stress management programmes or mindfulness training can be a great help for employees and should be encouraged.

"It is high time for companies to focus not only on their profit targets, but also on the mental well-being of their employees. A corporate culture that harmonises both is not only humane, but also an essential key to sustainable corporate success," says Knittel.

Source

Statista, 2022: https://de.statista.com/statistik/daten/studie/239872/umfrage/arbeitsunfaehigkeitsfaelle-aufgrund-von-burn-out-erkrankungen/